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Cancellation & refund policy

This Cancellation, Refund, and No Refund Policy (“Policy”) applies to all services provided by Blazecraft Press, a division of Shabdgaatha Media Publishers Pvt. Ltd. (“Company,” “we,” “us,” “our”). By using our services, you agree to the terms of this Policy. Please read this Policy carefully before purchasing any of our services.

1. Cancellation Policy

1.1. Right to Cancel

You have the right to cancel your service agreement with us under the following conditions:

  • Prior to Commencement of Services: You may cancel your service before any work has commenced by notifying us in writing at [Email Address].
  • After Work Has Begun: If work on your project has begun but is not yet completed, you may cancel the service by notifying us in writing. However, you will be responsible for paying for any work completed up to the point of cancellation.

1.2. Procedure for Cancellation

To cancel your service, you must submit a written cancellation request to support@blazecraftpress.com. Your cancellation request must include:

  • Your full name.
  • Your order number.
  • The reason for cancellation.
  • The date of the cancellation request.

1.2. Procedure for Cancellation

The effective date of cancellation will be the date on which we receive your written cancellation request.

2. Refund Policy

2.1. General Policy

Blazecraft Press follows a No Refund Policy due to the personalized nature of our publishing services. However, there are specific conditions under which refunds may be considered, as outlined below.

2.2. Refund Conditions

  • Service Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe, you may request a refund in full.
  • Technical Issues: If there are technical issues that prevent you from using our services, and we are unable to resolve them, you may request a refund in full.

2.3. Refund Request Procedure

  • To request a refund, you must submit a written refund request to support@blazecraftpress.com. Your refund request must include:

    • Your full name.
    • Your order number.
    • The reason for the refund request.
    • The date of the refund request.

    Refund requests must be made within 30 days of the original purchase date. Refunds will be processed within 14 business days of approval.

2.4. Non-Refundable Fees

  • Certain fees are non-refundable, including but not limited to:

    • Fees for services already completed.
    • Processing fees.
    • Any third-party costs incurred on your behalf.

3. No Refund Policy

Due to the customized and bespoke nature of our publishing services, Blazecraft Press adheres to a strict No Refund Policy once the final manuscript has been approved and services have commenced. This policy is necessary because of the significant time and resources invested in each project. We encourage authors to thoroughly review their manuscripts and our service offerings before finalizing any orders.

4. Dispute Resolution

If you have any disputes or concerns regarding this Policy or our services, please contact us at support@blazecraftpress.com. We will work with you in good faith to resolve any issues promptly.

5. Changes to This Policy

We reserve the right to modify this Policy at any time. Any changes will be effective immediately upon posting the revised Policy on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation, Refund, and No Refund Policy. Thank you for choosing Blazecraft Press!